Safe together through the summer with lots of #hochalmmoments !
HOCHALM SAFETY - safe vacation
With the variety of measures that we implement with full responsibility and common sense are required so that we can do this together. At the same time, we would like to give you the usual #hochalmmoments with a little distance and a well-thought-out hygiene concept.
CHECK - IN / OUT RECEPTION
We have separated the check-in and check-out areas in order to keep a better distance and are there for you during summer season from 7:30 am to 9:00 pm. Of course you can pay contactless. Please let us now if you should arrive later than 9:00 pm. Keycards and pens are disinfected before dispensing.
COVID MEASURES / 3G REGULATION
The Austrian Federal Government has relaxed the set the COVID19 measures with April 16th, 2022!
An FFP2 mask must still be worn in public transport, supermarkets, pharmacies, hospitals and doctors' surgeries. For children from 6 - 14 years a normal mouth-nose protection is possible.
MOUTN - NOSE - PROTECTION
Our team wears FFP2 mouth-nose protection and are extensively trained to comply with the new hygiene measures. We kindly ask you to wear an FFP2 mouth-nose-protection in all public areas as well. You are welcome to bring your own vacation accessory. Of course, we also have FFP2 masks ready for you.
HYGIENE IN THE ROOM
The daily room cleaning has adapted to the new standards and worked out together with our hygiene partner. Frequently used contact points such as door buckles are also disinfected regularly. The laundry is washed in accordance with the strict hygiene regulations of the Salesianer company, which is also the leading textile supplier in the healthcare sector.
Of course, we would like to continue to offer you the usual Hochalm culinary delights from a combination of buffet and served dishes, in compliance with the new distance requirements.
Our cleaning and disinfection plan has coordinated based on the current hygiene guidelines of the Austrian Hotel Association.
• Disinfection stands are distributed throughout the house in sensible places (reception, lobby, restaurant, bar, public toilets, sauna and bike cellar)
• The cleaning intervals are increased
• All door handles and contact points are regularly disinfected
The safety and well-being of our guests and team has top priority!
For a safe holiday, we ask you to continue to observe the basic rules and rules of conduct:
- Refrain from shaking hands when greeting
- FFP2 mask to continue to wear indoors
- Maintain a minimum distance of 1m Regular
- hand washing and disinfecting
- Sneeze and cough into the crook of your arm
If you feel unwell or experience symptoms:
Get the latest safety updates from Saalbach Hinterglemm here!
Together we create with distance a relaxing holiday experience with a lot of #hochalmmoments and carry a smile for your in our hearts.
We look forward to welcoming you soon.
Your Family Buttke & the entire team @Residenz_Hochalm
To protect yourself from cancellation costs, we recommend taking out a holiday travel insurance!
Cancellation coverage even in the pandemic situation of COVID-19 by the "Europäische Reiseversicherung" in the case of Covid-19 disease.